How Indian Manpower Outsourcing Industry can overcome the challenge of Dissatisfied Employees?

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A satisfied & happy employee that results to an efficient staff is the biggest competitive advantage a business can have in today’s competitive and global marketplace. A satisfied employee can support in the building process of a healthy, supportive and productive work culture.

However there is a small percentage of school of thoughts in the industry suggest that when manpower is outsourced from a third party chances are very less that outsourced employee will work happily within the organization – because they might be getting lesser remuneration and poorer benefits as compare to that organization’s internal staff and simultaneously outsourced employees would be executing more work as compared to internal staffs.

Answering to this problem India’s leading Manpower outsourcing expert, Ms Kanika Kohli, VP of  Trendsetters Facilities & Technical Services (TFTS) shares that the major reason why some percentage of outsourced employee may work at low motivation level or stay unhappy – because of poor handling of the recruitment process, employee briefing and outsourcing work by some less experienced outsourcing agencies.

Ms Kohli suggest that a good outsourcing agency with enough experience and skills performs a proper recruitment process and select candidates that match to their client’s requirements and suits their client’s business environment PLUS they properly briefing to the candidates – so they clearly understand about their job expectations, understand how they will be remunerated vs the internal employees. And on top a good outsourcing agency executes timely payroll management, offer right work incentives and provide employee benefits (as required for some positions).

Besides executing proper recruitment and employee briefing, good manpower companies also executes the following functions timely and effectively to keep outsourced employees motivated:-

  1. Timely and efficient payroll services (paying employees, handling taxes and keeping track of sick time and vacation)
  2. Timely and efficient maintenance of employee benefits (health insurance, life insurance, accident insurance, etc.)
  3. Manpower management (recruiting, hiring, sacking, exit interviews, annual reviews)
  4. Risk management (employee compensation, safety, conflict resolution, company policies, etc.)


About TFTS:

Trendsetters Facilities & Technical Services (TFTS) is India’s fastest growing specialized staff and labour outsourcing company that currently service to some of India’s biggest organizations like – DMRC (Delhi Metro Rail Corporation), Bajaj Automobiles, Reliance Infrastructure, Haldirams, HCL and more. Trendsetters Facilities & Technical Services is also the leading specialized labour outsourcing company to the manufacturing units in SIIDCUL (State Infrastructure & Industrial Development Corporation of Uttarakhand Ltd) and Jaipur World City. It recruits, do payroll management and outsource technical staff, manufacturing staff, labour licensed workers, ITI qualified personals – those who are difficult to find in large volume, locally near the manufacturing units. Trendsetters Facilities & Technical Services Pvt Ltd was incorporated in Feb 2002 as a Private Ltd Company on the intrinsic core value of Responsible ,Responsive and Dedication of a Defence Services Officer at the helm as its Promoter .

The company’s Strategy is that of a Solution Centric Organisation where, instead of enumerating the mere services being on offer, the Focus is on the Clients, their Needs and How the Services being offered can be linked to provide value enhancing solutions for the Clients

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